fh888 Terms & Conditions — Read, Understand, and Follow

fh888 is an online gaming platform that offers live casino, slots, cricket betting, bingo, and many other forms of gaming entertainment for users in Bangladesh. These Terms & Conditions ("Terms") form a legal agreement between fh888 and its users.

fh888 reserves the right to change, amend, or update these Terms at any time. Changes will take effect as soon as they are published on the platform. Your continued use of the platform constitutes your acceptance of those changes.

• These Terms are written in Bengali and are governed by the laws of Bangladesh.
• In the event of any dispute, fh888's decision will be considered final.
• These Terms may also be available in English; however, the Bengali version is the authoritative one.

The following conditions must be met to create an account on the fh888 platform and use any of its services:

• You must be at least 21 years of age. We do not allow minors to open an account.
• You must be a resident of Bangladesh or a country where online gaming is not legally prohibited.
• Each person may open only one account. If multiple accounts are found, they will be closed and all balances may be forfeited.
• You must register using your correct and genuine personal information.
• It is entirely your own responsibility to ensure that you are permitted to play on this platform.

fh888 reserves the right to verify age or identity at any time. Withdrawals may be placed on hold until verification is complete.

3.1 Account Creation

When registering with fh888, you must provide your correct name, a valid mobile number, and a strong password. fh888 reserves the right to close any account registered with false information.

3.2 Account Security

You are solely responsible for keeping your login credentials confidential. If anyone accesses your account without authorization, notify the support team immediately.

• Never share your password with any third party.
• Always log out after using a public device.
• If you notice any suspicious activity, contact [email protected] immediately.

3.3 Account Closure

You may close your account at any time by sending a request to [email protected]. fh888 also reserves the right to suspend or close any account for the following reasons:

• Violation of these Terms.
• If fraudulent or suspicious activity is detected.
• If the account was registered using false information.
• If multiple accounts are being operated.

fh888 currently supports the following payment methods: bKash, Nagad, Rocket, and bank transfer (including Sonali Bank, Dutch-Bangla Bank, and other major Bangladeshi banks).

Important Payment Rules

• Deposits and withdrawals may only be made from a payment account registered in your own name.
• Transactions through third-party accounts are strictly prohibited.
• Identity verification may be required before a withdrawal can be processed.
• In cases of money laundering or fraudulent transactions, fh888 reserves the right to hold funds and notify the relevant authorities.
• Withdrawal requests below the minimum limit will be declined.

5.1 Welcome Bonus

On your first deposit at fh888 you will receive a 100% match bonus of up to ৳15,000. A minimum deposit of ৳300 is required to qualify for the bonus.

5.2 Wagering Requirements

A 20x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus.

For example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before bonus winnings can be withdrawn.

5.3 General Bonus Rules

• Bonus offers must be used within a specified period; any unused bonus will be cancelled after it expires.
• Another bonus cannot be activated while one is already active.
• Bonus funds cannot be withdrawn directly; withdrawal is only possible after the wagering requirements have been met.
• If bonus abuse is found, the bonus and any associated winnings will be forfeited.
• fh888 reserves the right to change or discontinue any bonus offer at any time.

fh888's VIP program has four tiers. Weekly cashback benefits are provided at each tier:

Progression to a higher tier depends on your overall activity and participation on the platform. VIP members can enjoy additional benefits, priority support, and exclusive offers.

• Cashback is calculated every week and credited automatically.
• Additional wagering may apply to cashback funds before withdrawal.
• fh888 reserves the right to change the VIP terms and conditions.

7.1 Fair Play Policy

fh888 ensures fair and transparent outcomes across all games. Our games are operated through certified providers (Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, Ezugi, Microgaming, NetEnt, and others).

7.2 Prohibited Activities

The following activities are strictly prohibited and may result in account closure and forfeiture of funds:

• Playing using any software, bot, or automated method.
• Colluding with other users to commit bonus fraud.
• Exploiting any technical vulnerability of the platform.
• Using an account for any unlawful activity.
• Attempting to claim the same promotion using multiple accounts.

7.3 Technical Issues

If a game session is interrupted due to a server outage or connectivity issue, fh888 may decide to void or restore the result of that session. In such cases, fh888's decision is final.

fh888 places the highest importance on protecting users' personal information. Our full privacy policy can be found on this page. In brief:

• Your personal information will never be sold to third parties.
• All transactions are secured by SSL encryption.
• Data will only be used for providing services and preventing fraud.
• Information may be disclosed to authorities as required by applicable law.

fh888 believes that online gaming is a form of entertainment and should never be a cause of financial hardship. We are deeply committed to responsible gaming.

• If you feel that gaming is getting out of your control, please notify our support team immediately.
• At your request, we can set deposit limits, loss limits, or session time limits for you.
• Through the self-exclusion feature, you can suspend your account for a specified period.
• While self-exclusion is active, fh888 will stop all promotional communications during that period.

To learn more about responsible gaming, please visit our Responsible Gaming page.

fh888 is not liable for the following:

• Interruptions to a game session caused by internet disconnection or device issues.
• Delays or technical errors on the part of third-party payment providers.
• Losses resulting from unauthorized access to a user's account where the user has been negligent in protecting their own login credentials.
• Service disruptions caused by unavoidable circumstances such as natural disasters, war, or government restrictions.

Under applicable law, fh888's maximum liability in any case will not exceed the user's account balance.

If a dispute arises between fh888 and a user, both parties will first attempt to resolve it through friendly discussion.

• All complaints should first be submitted by email to [email protected].
• Our support team will review the complaint and attempt to provide a resolution.
• If the issue cannot be resolved, it will be escalated to higher management.
• In the case of disputes regarding game outcomes, game logs and server records will be considered as final evidence.

Any matter arising from these terms and conditions will be governed by the applicable laws of Bangladesh.

The fh888 customer service team is available seven days a week, twenty-four hours a day. We provide support in both Bengali and English.

Contact methods:

• Live Chat: Get instant support directly through live chat on the platform.
• Email: [email protected]

If you have any questions about these terms and conditions or need clarification on any clause, our support team is always ready to help. You can also visit our FAQ page.

These terms and conditions constitute the entire agreement between fh888 and the user and supersede any prior oral or written understandings.

If any clause of these terms and conditions is found to be invalid or unenforceable by a court or arbitrator, only that clause will be removed and the remaining terms and conditions will remain fully in effect.

Any delay or failure by fh888 to enforce any clause of these terms and conditions will not be considered a waiver of the rights under that clause.

Please note: By registering with or starting to use fh888's services, you are agreeing to these complete terms and conditions. This platform is intended only for those aged 21 and above.